1. Introduction
Selborne Villas (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a booking.
2. Information We Collect
We may collect the following information from you:
A. Personal Information
Full Name
Contact Number
Email Address
Government ID Details (for check-in verification)
Address (if required for billing)
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B. Technical Information
IP Address
Device Type and Browser
Session activity on our website (via cookies)
3. How We Use Your Information
We use your data strictly for:
Processing bookings and payments
Sending booking confirmations and updates
Verifying identity at check-in
Improving customer support and communication
Internal analytics (to improve our services)
Legal or regulatory compliance
4. Data Sharing and Disclosure
We do not sell or rent your data. We only share information with:
Payment gateways (e.g., Razorpay)
Channel managers or booking engines (e.g., Stayflexi)
On-site villa management (for guest check-in)
Legal authorities (only when required by law)
All third parties are contractually obligated to keep your data secure and confidential.
5. Cookies and Tracking
Our website uses cookies to:
Enhance user experience
Track usage patterns
Remember user preferences
You can manage cookie preferences via your browser settings.
6. Data Security
We implement appropriate security measures to prevent unauthorized access, alteration, or loss of your personal data, including:
SSL encryption
Access-controlled systems
Secure data storage
However, no method of transmission over the internet is 100% secure.
7. Your Rights
As a user, you have the right to:
Access your data
Correct inaccurate data
Withdraw consent (where applicable)
Request data deletion (subject to legal requirements)
To exercise your rights, contact us at: booking@triptadka.in
8. Data Retention
We retain your personal information:
As long as required to fulfill the purpose of collection
For up to 24 months after your last booking (for support, reporting, or legal reasons)
9. Policy Updates
This Privacy Policy may be updated from time to time. All changes will be reflected on this page with the “Effective Date” at the top.
10. Contact Us
If you have questions, concerns, or complaints about this policy:
📧 Email: booking@triptadka.in
📞 Phone/WhatsApp: +91 75067 75868